Frequently asked questions about Direct Energy
How do I know if I am in a deregulated part of the state and eligible to choose a Retail Electric Provider?
Contact us at 888-548-7540 to find out if Direct Energy is available in your zip code.
Or visit https://business.directenergy.com/about-us/service-areas for more information about our products.
Where can I find more information about Direct’s electricity plans for my business?
Visit https://business.directenergy.com/contact-us for more information about using Direct as your business’ clean energy partner.
Will Direct Energy require a deposit?
Like most electricity companies, Direct Energy may require a deposit to begin service. If your credit score meets specific requirements, you may be exempt from paying this deposit.
Will Direct Energy charge me a cancellation fee?
If you close your account with Direct Energy or switch to another electricity provider prior to the expiration of your contract, you may be subject to an early termination fee.
What is the best Direct Energy plan?
The fact is that your best energy plan may look different than that of other businesses. Just like your business is unique, so is your energy consumption. It's true that most businesses prefer fixed-rate plans, but other considerations, such as energy source and contract length, or using an index plan, may be recommended or even required to meet certain industry eco-standards.
What services does Direct Energy offer?
- Business Services: Direct Energy provides comprehensive energy plans for a clean future. From commercial real estate, education, governments and institutions to restaurants, retail, and hospitality, Direct Energy is here to make your energy future brighter. Visit our Business Page to learn more.
- Moving or Transferring: Take comfort knowing your energy plans move with you by notifying Direct Energy to schedule a transfer. If you are moving outside Direct Energy’s service area, simply show proof of your new residence and there will be no early termination fee.
How do I sign up for Direct Energy service?
Which Rate is Right for You?
No two businesses are alike, and no two energy plans should be, either! At Integrity Energy, we prioritize your unique needs and match you with an individualized plan that provides consistent energy savings. We believe that keeping the lights on for your business should be as easy as flipping a switch!
Let Integrity Energy eliminate the complications and sort through the details for you. If you're not sure where to start, contact one of our experienced Energy Consultants today!