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About Direct Energy

Headquartered in Houston, Texas, Direct Energy is one of the largest energy suppliers in the United States. Direct Energy services include a variety of electricity plans that are powered entirely by renewable energy. Customers also have access to energy usage monitoring tools through the online customer portal to help manage usage and costs, as well as an experienced partner to support them in all their clean energy goals.

Why choose Direct Energy?

Having a predictable pricing model for energy requirements goes a long way for small to large scale businesses. To support your enterprise, Direct Energy provides access to competitive retail energy pricing to help better predict and manage your business expenses. Direct Energy offers a suite of fixed and variable-rate, 100% renewably-sourced electricity plans tailored to the needs of your business. Partner with them to chart a course to a cleaner, less expensive energy option for your operation!

Here are some of our favorite reasons to make Direct Energy your go-to energy provider:

  • Eco-friendly, 100% renewable energy plans.
  • Lower energy costs AND a reduced carbon footprint.
  • A variety of fixed-rate plans.
  • Competitive pricing with no hidden fees.
  • Fast, dependable and secure service.
  • A range of contract lengths and types of plans.
  • 24/7 online and mobile accounts management.
  • Energy usage tools and tips.
  • Individual small business and commercial plans designed to meet your business’s unique energy goals.

We understand sorting through the complex energy market for the best commercial energy rates can be laborious and confusing. So, let the Integrity Energy professionals do the work for you and present concise snapshots of your energy provider options. You’ll have all the information you need to make the best possible business decision!

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Pro Tip: Integrity Energy can produce a business electricity rates comparison for you and save your business up to 50% on energy bills!

Everything you need to know about Direct Energy

Direct Energy offers comprehensive energy strategies at competitive prices for your business’s electricity needs in the state of Texas and across the country. With easy-to-use account management tools, straightforward plans and economical pricing, Direct Energy is ready to power up your business with our variety of commercial clean energy services. Together, we can reduce your energy bills, provide you with energy security and help you achieve or exceed your industry’s green energy standards.

Direct Energy commercial electricity plans

Energy rates are variable and subject to market availability and consumer demand. They change almost every minute. Direct Energy plans are designed to reduce this fluctuation. In deregulated markets, energy suppliers must compete for consumers, driving down Direct Energy electricity service rates while promoting more customer-centric service plans. With a wide range of custom energy options, 24/7 customer service, commodity risk management, data and reporting services and sustainability solutions, Direct Energy is your business’ clean energy partner.

  • Fixed-Rate Plans: Fixed electric rates are locked in through one to two-year contracts while keeping your individual rate consistent regardless of the current local electric rate. Though the wholesale cost of electricity varies, these plans help keep your budget predictable and affordable, giving you the energy stability you need.
  • Variable-Rate Plans: These rates are determined by the current state of the energy market. You get a less expensive rate when energy is abundant but pay higher rates in times of high demand or low production. These plans offer the flexibility of no contract but are high in risk as the energy prices may change monthly.
  • Market Energy Index Plans: These hybrid plans offer unique combinations of fixed and variable rates. Index plans provide flexibility and versatility to take advantage of downward trends within the energy market. Direct Energy offers their Locational Marginal Pricing (LMP) Index plan for commercial customers with a higher risk tolerance.
  • Block and Index Products: Secure a fixed rate for a specific portion of your energy usage while the remainder of your consumption follows the market.
  • Direct Energy Renewable Energy Plans Create a custom plan just for your company’s unique usage needs! With 100% renewable energy plans, you can create or meet company-wide electricity initiatives and support local jobs in just a few clicks. Local clean energy production is made cheaper every day through increasing consumer demand, innovative technology, and greater production of renewable energy.

Get a Quote and lower your bottom line today!

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Pro Tip: Most often, businesses prefer fixed-rate plans. However, we can help you determine the best plan for your business. For instance, we know how to avoid sneaky cancellation fees, rate hikes, minimum usage fees, and peak energy use times—basically being overcharged for the cost of doing business. Our energy experts consider all of these factors and more as we compare Direct Energy electricity rates for your business. Contact one of our experienced Energy Consultants today!

Direct Energy Service Areas:

Wondering about Direct Energy electric rates in my area? Direct Energy is a competitive retail electric provider (REP) servicing large and industrial business operations alike. Direct Energy provides customized electricity plans and highly responsive energy advisors for commercial, industrial and public sector customers in deregulated electric energy markets throughout the United States, including Delaware, Texas, Massachusetts, Maine, Maryland, New York, New Jersey, Pennsylvania, Illinois, Connecticut, Washington, D.C., New Hampshire, Rhode Island, and Ohio.

Direct Energy Reviews

With Direct Energy, you can rest assured that you have the best available fixed-rate plan on the market. The energy experts at Integrity Energy evaluate top providers based on services most important to you. We consider a company’s customer service record, affordability, reliability, ease of use and their record as a business. We believe the dedicated customer service and energy options offered by Direct Energy will meet your needs and exceed your expectations!

Contact Direct Energy Headquarters:

Direct Energy

Small Business Energy & Large Business Energy

1001 Liberty Avenue

12th Floor

Pittsburgh, PA 15222

Business Customer Service:

Call us: 1-888-548-7540


  • 8:00am-8:00pm ET Monday-Friday
  • 8:00am-5:00pm ET Saturday
  • Closed Sunday

Online Bill Pay: Use My Account to pay your bill or to make or schedule automatic recurring payments. Pick the free payment plan option that is best for you!

Pay By Phone: 888-548-7540

Frequently asked questions about Direct Energy

How do I know if I am in a deregulated part of the state and eligible to choose a Retail Electric Provider?

Contact us at 888-548-7540 to find out if Direct Energy is available in your zip code.

Or visit for more information about our products.

Where can I find more information about Direct’s electricity plans for my business?

Visit for more information about using Direct as your business’ clean energy partner.

Will Direct Energy require a deposit?

Like most electricity companies, Direct Energy may require a deposit to begin service. If your credit score meets specific requirements, you may be exempt from paying this deposit.

Will Direct Energy charge me a cancellation fee?

If you close your account with Direct Energy or switch to another electricity provider prior to the expiration of your contract, you may be subject to an early termination fee.

What is the best Direct Energy plan?

The fact is that your best energy plan may look different than that of other businesses. Just like your business is unique, so is your energy consumption. It's true that most businesses prefer fixed-rate plans, but other considerations, such as energy source and contract length, or using an index plan, may be recommended or even required to meet certain industry eco-standards.

What services does Direct Energy offer?

  • Business Services: Direct Energy provides comprehensive energy plans for a clean future. From commercial real estate, education, governments and institutions to restaurants, retail, and hospitality, Direct Energy is here to make your energy future brighter. Visit our Business Page to learn more.
  • Moving or Transferring: Take comfort knowing your energy plans move with you by notifying Direct Energy to schedule a transfer. If you are moving outside Direct Energy’s service area, simply show proof of your new residence and there will be no early termination fee.

How do I sign up for Direct Energy service?

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Which Rate is Right for You?

No two businesses are alike, and no two energy plans should be, either! At Integrity Energy, we prioritize your unique needs and match you with an individualized plan that provides consistent energy savings. We believe that keeping the lights on for your business should be as easy as flipping a switch!

Let Integrity Energy eliminate the complications and sort through the details for you. If you're not sure where to start, contact one of our experienced Energy Consultants today!

More Energy Questions?

  • Read our fact sheet to get all your business questions answered.
  • Subscribe to our monthly newsletter at the bottom of this page for the latest commercial energy market trends, tips and updates right to your inbox.
  • Read our blog for more energy saving ideas!
  • Wondering if your business can benefit from our services? We serve small and large businesses, churches, restaurants, government buildings and so many more.