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How to Read Gas and Electric Meters at Your Business

Get started by locating your electric or gas meter, which is usually on an exterior wall or within a utility room. Analog meters use dials read from left to right, while digital and smart meters display usage directly. Knowing how to read electric meters and gas meters can help your business ensure accurate billing and make energy-saving decisions.

August 27, 2026 Jordan Domingo 4 Minutes

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Key Takeaways

Most commercial properties have both gas and electric meters, which can be analog, digital, or smart models. Learning how to read your meters can help you confirm accurate billing, catch equipment issues, and track your usage patterns over time. Even if your business has a smart meter, checking your readings is a simple habit to help manage overhead costs. 

  • Commercial properties often have more than one meter type, sometimes several 
  • Regular readings help you verify bills and catch usage spikes tied to equipment issues 
  • Smart meters transmit data automatically, but manual spot-checks are still important 
  • Keeping your own reading records gives you backup if you need to dispute billing issues 

Why Should Your Business Read Its Utility Meters?

Reading your company’s energy meters regularly can help you catch billing errors before they become major expenses. Utility companies typically read meters on a set schedule, but mistakes can still happen. Comparing your own meter readings against your monthly bill is the easiest way to confirm you’re being billed accurately. Unusual readings or usage spikes can also highlight larger issues, like aging equipment or your HVAC system running inefficiently. 

Manually tracking your monthly usage over time can also help you understand seasonal usage patterns and budget more accurately as demand shifts throughout the year. Even if your facility has a smart meter, it’s a good idea to check your readings periodically to make sure automated transmissions aren’t failing or lagging, which can ultimately impact your monthly bills

Common Types of Electric and Gas Meters

Many businesses have more than one meter type, especially if you use both electricity and natural gas. Knowing how to identify what type is on your property can simplify the meter reading process. 

A computer with a head and camera

Analog Meters

Analog meters use a row of dials numbered 0 to 9 with a rotating pointer to track your usage. While most utility companies are phasing them out in favor of digital and smart models, many older commercial buildings still have analog models. 

Two arrows inside a box

Digital Meters

Digital meters display your usage as a single row of numbers on a small screen. Electric meters show readings in kilowatt-hours, while natural gas meters typically display usage by cubic feet. The digital display provides a straightforward number to record. 

An settings icon.

Smart Meters

Smart meters look similar to digital meters but have added benefits. Instead of manually recording usage, smart meter readings provide real-time data directly to your utility company, giving you more detailed and accurate insights into usage patterns. 

Gas Meters vs. Electric Meters: What’s the Difference?

Natural Gas Meter Features

  • – Measures gas usage in hundred cubic feet (CCF) or thousand cubic feet (MCF) 
  • – Often features a row of dials or a digital display, depending on meter type 
  • – Usually installed outdoors near a gas line, often close to the foundation or exterior wall 
  • – Typically includes a shut-off valve nearby for emergency use 

Electric Meter Features

  • – Measures electricity usage in kilowatt-hours (kWh) 
  • – Often features a row of dials or digital display, depending on meter type 
  • – Typically mounted on an exterior wall, often near the electrical panel or service entrance 
  • – Smart electric meters may include a screen that cycles through multiple readings 

How to Read Different Types of Utility Meters

From analog meters to digital and smart models, each meter reading is a bit different. Learning how to read each type of energy meter helps you record your usage accurately and catch billing mistakes early. 

How to Read an Analog Meter

Read each dial from left to right, recording the number closest to the pointer. If the pointer is in-between two digits, record the lower number. One of the most common mistakes is misreading a dial that’s mid-rotation, which can throw off your entire reading by a full unit. 

analog meter

How to Read a Digital Meter

Record the whole numbers on your digital meter’s display, ignoring anything after a decimal point since that reflects partial usage. If your meter has more than one screen, cycle through each display to confirm you’re recording the correct reading for your account.

digital meter

How to Read a Smart Meter

Smart meter readings are automatically transmitted to your utility company, so manual readings usually aren’t required. If you want to check it for your own records, the display will cycle through your cumulative usage in kilowatt-hours. 

smart meter

Where Are Commercial Electric and Gas Meters Located?

If your business operates in a single-tenant building, your energy meters will likely be located on a back or side exterior wall. If you have a smart meter, it will likely be located inside your building within a mechanical or service room. If you can’t find an outdoor meter, check your basement, loading dock, storage area, or utility closet. 

If you share the building with other businesses, look for a large bank of meters, either on an exterior wall or within a communal space. Each meter should be labeled with unit numbers for the building. If your meters aren’t marked, reach out to your landlord or property management company to determine which one is assigned to your business. 

Helpful Tools to Simplify Meter Readings

Try Spreadsheet Tracking

Simplify usage tracking by entering each meter reading into a spreadsheet. Programming simple formulas can help you estimate monthly supply charges automatically. 

Consider Meter Reading Apps

Applications like Meterable or Meter Readings record your readings and track usage over time. Many apps also create charts to make it easier to spot trends and abnormal usage. 

Upgrade to Smart Meters

If your utility company offers smart meters, consider requesting an upgrade. Smart meters provide real-time data to your utility for stress-free, accurate billing. 

How to Avoid Common Meter Reading Errors

Meter reading mistakes can throw off your budget and billing expectations. Five simple habits can keep your meter readings accurate and consistent every month. 

A person presenting something on a board.

Clean the Meter Screen for Clearer, More Accurate Readings

A controlling card

Confirm the Meter's Serial Number Matches Your Business

A note pad

Record the Lower Number If Your Dial Falls Between Digits

Date and Record Every Monthly Meter Reading

Photograph Your Meter Reading for a Visual Backup

How Do Meter Readings Affect Your Energy Bill? 

Every billing period, your utility company uses meter readings to calculate your company’s monthly supply costs. If weather conditions or service issues impact your utility’s ability to gather a reading, they may estimate your usage based on historical data. Keeping your own meter reading records helps confirm accurate billing and can provide additional proof if you need to request a billing adjustment based on estimated usage. 

Manage Overhead Costs with Regular Meter Readings

Reading your gas and electric meters regularly is one of the simplest ways to stay on top of your company’s energy costs. Before your next billing cycle, remember to:

  • – Determine whether your meters are analog, digital, or smart 
  • – Confirm where each meter is located on your property 
  • – Record your readings to catch billing errors early 
  • – Contact your utility to resolve inaccuracies or equipment issues 

Frequently Asked Questions About Commercial Energy Meters

What should I do if my gas or electric meter isn’t working? 

Contact your local utility company as soon as you notice a malfunction in your gas or electric meter to schedule repairs or replacements. Avoid attempting any repairs on your own because tampering with a meter can result in fines or delayed billing corrections. 

Can weather affect my gas or electric meter readings? 

Extreme weather conditions like snow, ice, or flooding can block access to your meter or interfere with an accurate reading. This is one of the reasons why a utility company may issue an estimated bill instead of an actual reading during severe weather events. 

Who is responsible for reading utility meters in a commercial building? 

In most cases, your utility company is responsible for reading meters; however, the frequency depends on your account and meter type. For example, a landlord or property manager for a multi-tenant commercial building could be responsible for coordinating meter access and confirming which unit corresponds to your business. 

Can I move my gas or electric meter if my building is being renovated? 

You will need approval from your utility company to relocate an electric or gas meter since they own and maintain the equipment. Contact your local utility early in the renovation planning process to schedule a meter relocation and avoid construction delays.   

Why is my smart meter not sending readings automatically? 

If your smart meter isn’t transmitting readings, you may have a connectivity issue or other type of malfunction. Contact your utility company to troubleshoot the connection issues or request meter repair services. 

Can I estimate my bill based on meter readings? 

You can estimate the supply portion of your energy bill based on meter readings. Start by recording your meter reading at the beginning and end of your billing cycle and calculating the difference to find your total usage. Multiply your usage by your energy rate to get a close estimate of your supply costs before your bill arrives. 

Power liners behind a bridge

Smarter Energy Savings Start Here

Accurate meter readings are just the starting point. At Integrity Energy, our team provides the expertise and support to turn your usage data into a long-term energy strategy that maximizes monthly savings. Connect with our brokers to start saving today.

About the Author Jordan Domingo picture

Jordan Domingo

Published August 27, 2026

Jordan Domingo is an SEO Manager at Integrity Energy, specializing in energy industry insights and cost-saving strategies. With over 4 years of experience, Jordan helps businesses disco…

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